The second-hand marketplace Users Voice Frustration Over Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its size classifications for women's and children's garments but did not contact all users about the change.
Online Platforms Response
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Updates
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
